Topic: Who do I contact in EA Support over a faulty serial code?
+Anonymous A — 12.4 years ago #33,698
I attempted to contact them before via a live chat, but the guy just disconnected. This is an issue that has been bothering me for the course of a few years now and I would like the peace of mind that comes with getting it resolved.
The issue I am having is that I cannot seem to be able to register my copy of The Sims 3 Late Night on the official Sims 3 website. I also attempted to do this over Origin to no avail. If the product already was registered to my account then it is not showing up on my Sims 3 profile on the website nor is it showing up in my Origin library.
Their support website confuses me to high heaven and I have no idea who I call or e-mail for support to help me resolve this issue. Greenheart Games were good in helping me resolve my Steam key issue, but of course, with Electronic Arts, nothing is ever that simple.
Does anyone here have experience with contacting EA Support?
The issue I am having is that I cannot seem to be able to register my copy of The Sims 3 Late Night on the official Sims 3 website. I also attempted to do this over Origin to no avail. If the product already was registered to my account then it is not showing up on my Sims 3 profile on the website nor is it showing up in my Origin library.
Their support website confuses me to high heaven and I have no idea who I call or e-mail for support to help me resolve this issue. Greenheart Games were good in helping me resolve my Steam key issue, but of course, with Electronic Arts, nothing is ever that simple.
Does anyone here have experience with contacting EA Support?
(Edited 9 seconds later.)
+Syntax — 12.4 years ago, 10 minutes later[T] [B] #386,289
+Anonymous C — 12.4 years ago, 53 minutes later, 1 hour after the original post[T] [B] #386,294
Wut
Is this Catherine?
Is this Catherine?
+Anonymous D — 12.4 years ago, 45 seconds later, 1 hour after the original post[T] [B] #386,295
Why is ducky not in here, dropping sims all over the place??
+Anonymous E — 12.4 years ago, 3 hours later, 4 hours after the original post[T] [B] #386,327
+Anonymous F — 12.4 years ago, 8 minutes later, 4 hours after the original post[T] [B] #386,330
Fuck you op. Feckless piece of dog shit.
+Anonymous G — 12.4 years ago, 1 hour later, 6 hours after the original post[T] [B] #386,387
+ducky — 12.4 years ago, 12 minutes later, 6 hours after the original post[T] [B] #386,401
pretty sure like 90% of simmers have trouble getting the EPs to show up on the profile page. pls keep live chatting and report them and call them and rage and be mad till they give u something for free. works for xbox live suport
+The Doctor !7MHPahvoGY — 12.4 years ago, 56 minutes later, 7 hours after the original post[T] [B] #386,490
+FuckAlms !vX8K53rFBI — 12.4 years ago, 49 minutes later, 8 hours after the original post[T] [B] #386,516
You don't contact EA support, you throw rice at a brick wall until it collapses. There is no such thing as EA support.
·Syntax — 12.4 years ago, 1 hour later, 9 hours after the original post[T] [B] #386,530
@previous (FuckAlms !vX8K53rFBI)
> There is no such thing as EA support.
They do support YOU OPENING WALLET from then on they have what they want n have no need for ya.
> There is no such thing as EA support.
They do support YOU OPENING WALLET from then on they have what they want n have no need for ya.
·FuckAlms !vX8K53rFBI — 12.4 years ago, 1 day later, 1 day after the original post[T] [B] #386,794
@previous (Syntax )
Well, yes, but that's a cordyceps-infection type of relationship. More accurately characterized as they encourage you opening wallet.
Well, yes, but that's a cordyceps-infection type of relationship. More accurately characterized as they encourage you opening wallet.
·Anonymous A (OP) — 12.4 years ago, 5 hours later, 1 day after the original post[T] [B] #386,840
@386,401 (ducky )
A few posters from the Simlogical forums said they just ended up giving them a new serial key in exchange for the old one.
A few posters from the Simlogical forums said they just ended up giving them a new serial key in exchange for the old one.
+Negi Springfield !aeNZeP7XP2 — 12.4 years ago, 9 hours later, 2 days after the original post[T] [B] #386,999
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