My favorite Jonathan Blow quote:
Let's get this down here right now, if you think that the current very bad state of software is something that is unavoidable, and that it cannot be fixed, and it's just “oh, it is what it is, and you wouldn't do any better and nobody could do it any better than what's (already out) there”—just leave the channel… I don't want you here. I'm very serious about that, go take your mediocrity fucking somewhere else, I have no time for it…
Learned helplessness is pretty common among consumers.